Frequently Asked Questions
What types of cleaning services do you offer?
We provide a range of cleaning services, including regular maintenance cleaning (weekly, bi-weekly, or monthly), deep cleaning, move-in/move-out cleaning, and special event cleaning. Let us know your specific needs, and we’ll customize a plan for you!
Do I need to provide cleaning supplies and equipment?
No, we bring our own professional-grade cleaning supplies and equipment.
How long does a typical cleaning session take?
The duration depends on the size of your home and the level of cleaning needed. A standard cleaning for a typical home takes 2-4 hours, while deep cleans or first-time visits may take longer. Deep cleans are usually scheduled for 8 hours.
What if I need to reschedule or cancel my cleaning ?
To ensure efficient scheduling and service delivery, we kindly ask that any changes be communicated as soon as possible. This allows us to make the necessary adjustments while respecting the time of our team and other clients.
We kindly request at least 48 hours’ notice for any rescheduling, cancellations, skips, or additions. This policy ensures smooth scheduling and allows us to accommodate all clients efficiently while minimizing disruptions.
Cancellations with less than 48 business hours’ notice (weekends excluded) will be charged in full, with no exceptions.
Deposits made upon accepting a quote are non-refundable once the job is scheduled. However, deposits will be refunded if we are unable to accommodate your initially requested dates.
Permanent service cancellations require a 30-day notice via email. If proper notice is not given, the account will be charged for the remaining 30 days. Clients cannot circumvent this by canceling individual appointments within the notice period—these will still be billed in full.
All cancellations must be communicated directly to the office via email at Support@mopitlikeitshot.net
Arrival times
You will receive a reminder email the day before your appointment.
Arrival times are approximate estimates and may vary due to traffic, cancellations, or unforeseen circumstances. While we aim for consistency, exact timing is not guaranteed.
You will receive a text notification when we are en route.
Service Hours & Timing Requests
While we try to maintain a regular schedule, your cleaning time may occasionally shift.
If you need a more precise arrival estimate, please call us at (317) 345-0045 after 8:00 AM on the day of service. We will try our best to provide a one-hour estimated window based on that day’s schedule
Our commitment is to provide reliable service without overbooking or rescheduling clients. However, minor adjustments may occur based on demand and location. Thank you for your understanding!
Our Simple Three Step Process
Working with us is easy as 1-2-3
Request A Quote
It’s never been this easy to get a quote for house cleaning in the Indy area. Hit the ‘Instant Quote’ button and fill in your details in as little as 60 seconds. Our smart system will generate an instant, personalized quote for any of your house cleaning needs.
Set A Schedule
Let us handle everything at the most convenient time for you. Our flexible scheduling and punctual cleaners will make sure your property gets the TLC it deserves, on time, every time. And that’s a guarantee!
Sit Back & Relax
Life is busy so why fill your spare time with cleaning chores? Allow us to handle all your cleaning needs while you site back and relax. We’ll keep your home clean all year round so you can have one less thing to worry about.
Ready To Enjoy a Clean Home? Let Us Do The Dirty Work!
